A puzzle feels stuck
Resetting a puzzle restores its starting state. Production levels are validated before release so normal shipped puzzles must have exactly one solution.
Exactly One · Support
Help with the game.
This is the stable support destination for Exactly One. Troubleshooting will stay short, practical and specific to the shipping build.
No connection?
Core puzzles are designed to keep working offline. Optional online services should never be required to launch or complete normal bundled levels.
Something is wrong
The shipping app will expose a Report Problem flow with safe diagnostic details such as app version, puzzle version and replay reference.
Before contacting support
Include the app version, iOS version and puzzle number when available. Do not send passwords, payment-card details or other sensitive information.
Contact
This title is not publicly released yet, so a public support inbox is intentionally not advertised. A verified contact channel is a release requirement before this page is used in App Store Connect.